Oracle Utilities Customer Care and Billing (formerly SPL Customer Care & Billing) handles every aspect of utility customer information-service connection, meter reads, rating, billing, and more-while also undertaking associated functions like payment processing, collections, field service, and meter management. The product evolves with business demands, minimizing cost and risk. It helps utilities in any market maximize revenue, create cost efficiencies, and respond to market change. It scales from a few thousand to many millions of customers. Upgrades are quick and easy. As a result, Oracle Utilities Customer Care and Billing clients reliably meet market windows and regulatory deadlines while enjoying a low total cost of ownership and a high return on investment.

ORACLE UTILITIES CUSTOMER CARE AND BILLING FEATURES:

  • Optimized Customer Satisfaction
  • Precision Billing for Multiple Products
  • Modular Architecture
  • Low Cost of Ownership

LEARN MORE
Brochure: Delivering Superior Value to Retail Customers with Oracle Utilities Customer Care and Billing for Energy Retail (PDF)
Brochure: Meeting the Demands of a Transitioning Market with Oracle Utilities Customer Care and Billing for Integrated Utilities (PDF)
Brochure: Providing Superior Service to Your Community with Oracle Utilities Customer Care and Billing for Municipal and Public Utilities (PDF)
Brochure: Reducing Risk in a Rapidly Evolving Market with Oracle Utilities Customer Care and Billing for Energy Distribution (PDF)
Whitepaper: Safeguarding the Interests of Coop Members with Oracle Utilities Customer Care and Billing for Electric Cooperatives (PDF)
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