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MI 1 2012 cover proper

AMI & Smart Metering

Smart meter communication types: How to understand market projections
By Rolando Campos

“Customer satisfaction” doesn’t rhyme with “smart meter”
By Larry Owens

The impact of AMI on African electricity utilities

By Kobus van den Berg

Smart metering and smart grid at CEZ
By FrantiÅ¡ek Müller and OndÅ™ej Mamula

Billing & Customer Service

Halton Hills Hydro engages customers with time-of-use
By Jennifer Gordon

Business / Finance / Regulatory

Saving money the old fashioned way… by not spending it
By Cameron Mahbubian and Michelle Hendrix