Metering, Billing/CRM Europe is the definitive conference in Europe on metering, billing and customer management issues in the electricity, water and gas utility sectors.

Highlights include:

  • International audience of 1,500+
  • Largest exhibition with almost 100 exhibiting companies
  • Multiple networking opportunities
  • Interactive keynote session
  • European Utility Awards presentations
  • Several pre-conference training/meetings
  • Over 120 high-level speakers
  • International (utility) case studies.

The combination of international case studies across 16 topic streams, pre-conference seminars, focus tracks and vendor showcase will bring you vital information on the trends and development of metering, billing and CRM projects around Europe.
The focus of sessions includes:

  • Creating a single European market - A regulatory perspective
  • New AMM infrastructures will also do metering
  • Policies for a sustainable future
  • Strategic aspects and challenges for metering, billing and CRM
  • Smart metering - financial considerations and drivers
  • Evolution of data acquisition
  • Energy management in the enterprise
  • Optimizing billing and revenue processes
  • Smart metering - the experience
  • Meter data management and distribution
  • Beyond smart metering - energy efficient homes
  • Gaining and retaining utility customers in the deregulated market
  • Smart metering - what's next?
  • Tomorrow's secure, intelligent and interoperable metering infrastructures
  • Energy efficiency: Customer behavior
  • Utility marketing and communication.

For the full conference program, download here