Outsourcing of business processes at utilities in North America comes under the spotlight as UtiliPoint, provider of consulting services to the energy industry, and EquaTerra, a company that provides global corporations with outsourcing and insourcing advisory and research services, partner to perform a multi-client survey and analysis of how BPO is, or can be, used in North American utilities and energy companies.

This analysis will build survey mechanisms with the input of research sponsors and will perform phone interviews with a valid sample size of utilities and energy companies. The survey will not focus solely on IT issues, but will examine strategic issues that result in compelling statistical value to research sponsors.

UtiliPoint is currently subscribing clients interested in this research í¯¿½ contact Jon T Brock at jbrock@utilipoint.com