Progress Energy has completed the fastest automated meter reading (AMR) deployment in North America, with 2.7 million electromechanical meters having been replaced with Itron’s AMR-equipped CENTRON® solid-state meters in only 18 months.
Progress Energy is one of the nation’s largest investor-owned electric utilities, serving customers in Florida, North Carolina and South Carolina. The CENTRON meters were installed in all three states, with an aggressive schedule to finish the deployment in less than two years. On its peak day, Progress Energy completed more than 20,000 meter exchanges in a single day.
Progress Energy expects to save $ 21 million annually with AMR technology, and the utility has also experienced a 50 percent reduction of meter-related billing complaints from previously estimated meter reads, inaccurate utility bills and work order errors.