Sydney, Australia and Palo Alto, CA, U.S.A. --- (METERING.COM) --- July 5, 2010 - EnergyAustralia has employed TIBCO Software solutions as the backbone for its advanced metering infrastructure to integrate all its metering systems and services, the company has announced.

Energy Australia is making extensive use of TIBCO’s BPM suite to manage the rollout of smart meters and orchestrate various transactions, including meter to cash, meter to customer, meter to service provider, and meter to market operator.

The use of TIBCO products as the foundation platform has allowed EnergyAustralia to realize significant efficiencies in data entry and integrity, which has led to significant improvements in customer service and improved turnaround times. This also has provided EnergyAustralia with a real time view of the customer and facilitated the scalability and robustness for a 4,000 times increase in data volumes from the new smart meters.

Central to its integration architecture to manage interactions with energy markets, EnergyAustralia has created a common hosting framework, with more than 150 integration links, between the company's disparate systems with TIBCO’s ActiveMatrix® ServiceGrid, and ActiveMatrix BusinessWorks™, and has automated workflows and streamlined the handling of service orders for connection and disconnection of electricity services leveraging the iProcess™ Suite.

The company also is analyzing the large volumes of data in real time using BusinessEvents™, and has created an extended enterprise service bus using ActiveMatrix Service Bus for applications from other vendors through the use of ActiveMatrix Containers (.NET and Java) and ActiveMatrix Adapters.

Additionally, TIBCO® General Interface provides a single view and simple business user console for a host of legacy applications. In the background, ActiveMatrix and iProcess product suites are used to integrate and orchestrate technical interfaces into seamless process driven functions.

“Smart metering requires companies like EnergyAustralia to invest in a streamlined system that can collect, analyze, and redistribute the increased levels of data that are pouring into the electrical networks,” said Mark Fahmy, managing director, Asia Field Operations at TIBCO. “Our implementation with EnergyAustralia has achieved just this.”