On a visit to the UAE, a World Bank delegation has praised DEWA’s ingenuity in boosting electricity and water efficiency.According to local media, the UAE, represented by DEWA, has been ranked 1st in the Middle East and North Africa, and 4th globally for receiving electricity, for the fourth consecutive year, according to the World Bank's Doing Business 2016 report.

The Khaleej Times stated that “a visiting World Bank delegation has expressed admiration and appreciation for the leading and innovative projects of the Dubai Electricity and Water Authority, DEWA.”

The delegation highlighted DEWA’s competitive results and how it has enhanced its position as a “global role model” in its efforts to implement smart applications and systems. The World Bank said that DEWA’s competitive results have allowed it to surpass European and US companies in efficiency, reliability, and raised Dubai and the UAE’s position as a global hub for trade, finance and tourism. [Dubai announces launch of 21 smart city initiatives]

The visit forms part of DEWA's continuing cooperation with the World Bank, keeping them up to date on the latest achievements, initiatives and projects of DEWA to help achieve the vision of Mohammed bin Rashid Al Maktoum, vice president and prime minister of the UAE, to improve government services and performance, encourage a culture of innovation, and spread it as common practice.

The aim is also to develop government services, overcome challenges, and contribute to improving administrative government work, while enhancing a culture of innovation and sustainability.

‘Smart’ investments leading to operational efficiencies

[quote] DEWA's reported customer minutes lost per year in 2014 was 3.87 minutes, compared to 15 minutes recorded by utilities in the European Union and the US. Losses in power transmission and distribution networks decreased to 3.3%, compared to 6 to 7% in Europe and the US. Water network losses decreased to 8.26%, compared to 15% in North America and Europe. [Dubai gets tough on energy efficiency and management]

"We constantly work in adherence with the directives of His Highness Sheikh Mohammed bin Rashid to implement the objectives set by the Dubai Future Agenda, as the framework to shape and predict the future of Dubai, and the UAE's strategic sectors. We strive to make our citizens and residents happier, enhance their satisfaction with our services, and improve the competitiveness and excellence of the UAE," said Saeed Mohammed Al Tayer, managing director and CEO of Dubai Electricity and Water Authority (DEWA).

He added: "We adhere to a clear and integrated strategy based on innovation, and work to further implement new initiatives, while continuously supporting Research and Development projects, to cope with rapid technological developments, through inventing technological solutions and improving clean energy technologies, to achieve our strategic vision and plans in different fields, including smart electricity and water networks.”