A German energy supplier has chosen Israeli company Top Image Systems (TIS) to optimise a variety of its business processes through its eFLOW platform.
The software will be used to automate its accounts payable processes, automate the reading of handwritten meter cards as well as the digital processing of new customer contracts.
The TIS platform has already been employed by several European utilities including Enel, Endesa, Iberdrola, and Germany's RheinEnergie. Through eFLOW, the German energy supplier is able to automate all three separate content processing applications.
Says Egbert Fischer, general manager, TIS Central Europe: "This three-pronged content processing deal expands our already strong position in the European power and utilities sector, adding to our existing refrences EnBW, Iberdrola, Nuon, RheinEnergie and Enel."
Three-pronged eFLOW approach
eFLOW INVOICE will be used to automate the processing of 80, 000 invoices annually received from various locations and different formats. The German energy supplier will gain further efficiencies through TIS' eFLOW INVOICE for SAP which delivers processed invoices to the company's existing SAP workflow.
Further to this, the utility will implement the eFLOW platform to reduce the cost to capture and process 80, 000 handwritten water, gas and electricity meter reading cards from customers received through the postal service.
The un-named energy supplier also plans leverage eFLOW to offer automated meter reading services to smaller utility suppliers in the region.
Thirdly, through the eFLOW Digital Mailroom, the utility is able to capture and process some 50,000 new customer contracts its receives each year, including structured and unstructured documents.
Through eFLOW, the German energy supplier expects to 'save on data entry costs, reduce errors in SAP and accelerate contract processing, improving both customer service and supplier relations. Additional expected benefits include shorter processing cycles, higher efficiency and transparency."
Once eFLOW is operational, the utility could expand to include TIS mobile applications to capture meter readimg or contracts via mobile device for greater flexibility.
Strengthening Israel-German ties
German utility, RWE is seeking to invest in Israeli technologies to expand its global business and provide added value to its customers.
RWE Israel Innovation general manager, Mickey Steiner, said that it was looking for to invest in ‘holistic management technologies’ that will facilitate the smart management of electricity networks in Europe.
Steiner added that the Essen-based RWE would like to invest in technologies that will enable flexibility in its network to allow for the modern energy consumer, that can buyer and seller of energy.
Local Israeli news source, Globes reported that RWE’s innovation manager would be visiting Israel in March to conduct the first round of meetings with potential Israeli investors.
In addition to smart grid technologies, such as smart meters and smart home energy management devices, RWE is looking to invest in cyber security, energy storage and electric vehicle technology.