Rappahannock Electric Co-operative (REC) and Distribution Control Systems, Inc., (DCSI) have received the 2004 Innovative Program Design Award from the Peak Load Management Association (PLMA). REC offers its customer members a number of services and benefits through its Home Resources™ programme, which includes REC’s Free Water Heater Repair and Interruptible Energy programmes.

When DCSI’s load management switch is installed, residents and small commercial customer participants receive a free water heater check-up, and are also eligible for free labour and parts for repairs for to the water heater’s electrical components as long as the switch is in place. Meanwhile the load control switch allows REC to implement an effective load management programme, creating a win-win situation for both the utility and its participating customers.