UK utility Cambridge Water has accepted Prophecy’s basis2 billing and customer information system after six months of implementation and acceptance testing. The rapid acceptance was due to the collaboration between the basis2 team, the utility, and Imass, Prophecy’s business partner in the UK.

Prophecy International, headquartered in Australia, has over ten years’ experience in the utilities industry; its BASIS suite is used by utilities in Australia, Asia and the USA. In implementing basis2, Cambridge Water is preparing itself for the challenges of deregulation – the CIS system will improve the service it offers customers.