Duncan Sedgwick is chief executive of the Energy Retail Association (ERA), which was established in 2003 and represents Britain's major household energy suppliers. During the last two years, the high profile of this sector has generated widespread political and media interest in the views of the Association.

[img:Duncan%20Sedgwick.thumbnail.JPG| ]The introduction of smart metering technology to the residential gas and electricity market in Great Britain will see a major step forward in the range of products and quality of service available to consumers. It will be the first time any country in the world has brought such a radical change in metering technology in a fully competitive, dual-fuel environment.