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Metering International Edition 1
A rapidly changing world
In today’s world things can change very quickly. This was illustrated very starkly with the recent housing market crisis in the United States, which almost overnight threw many of the world’s economies, particularly those in developing countries, into turmoil. Not quite so sudd...
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Earning the loyalty of customers in a complex scenario
By Elena Gonzalez Sanchez In this scenario, only the large enterprises with technical personnel are able to analyse the best utility offers, while the small/home office (SOHO) and residential customers are not able to do so.  subscribe or upgrade now, or log in!
Crafting a persuasive smart meter customer experience
By Peter C. Honebein and Roy F. Cammarano The purpose of this article is to provide ideas for designing smart meter customer experiences that enable customer performance. Customer performance occurs when customers are willing and able to take specific actions that contribute to ac...
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Standards for metering in India
By Prasanth Gopalakrishnan This article puts the standardisation process in perspective and discusses the need for an open protocol standard for metering communications in the Indian scenario and the applicability of IEC 62056/DLMS/ COSEM. INDIA’S METERING SCE...
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Batteries for smart meters
By Thomas Dittrich Smart metering systems can reduce energy consumption by up to 15 percent, thus contributing to energy efficiency and climate protection. Batteries are used as the power source for gas, water and heat meters and must last between 10 and 20 years. B...
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Meter quality from procurement to disposal
By CW Yu CLP operates a vertically integrated electricity generation, transmission and distribution business in Hong Kong, and provides a highly reliable supply of electricity and excellent customer services to over 2.2 million customers in its supply areas. Based on its utilisati...
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A utility pioneer - an interview with Debra Reed
By Jonathan Spencer Jones  Debra Reed, president and CEO of San
Diego Gas & Electric (SDG&E) and
Southern...
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CIOs prepare for uncharted waters pursuit of intelligence
By Warren Causey Increasingly, the executive suite is turning to chief information officers to solve many of these problems. Options include substituting technology for people in the field by automating grids; substituting demand response when on a voluntary or even mandatory basi...
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Data privacy and security issues for advanced metering systems
By Mark F. Foley “Privacy” has different meanings in various contexts. The US Supreme Court has issued dozens of decisions recognising a “right to be let alone.” US Common Law prohibits four privacy violations: 1) Intrusion upon seclusion or solitude, or int...
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The changing face of meter data management
By Richard Quigley The MDM system that is now offered by a number of suppliers has metamorphosed from a simple data repository 10 years ago to a highly sophisticated data management system, providing seamless data interaction between key IT systems (near real time responsiveness) ...
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The adventures of net metering
By David R. Scott and Stephen C. Hadden What is net metering and why is it still such a controversial subject? The definition in Wikipedia sums it up nicely: “Net metering is an electricity policy for consumers who own, generally small, renewable energy facilities, such as w...
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Market-based demand response
By Hanne Sæle and Ove S. Grande After the 2002/03 winter with high prices caused by low precipitation, the Norwegian Ministry of Petroleum and Energy issued a White Paper on the security of supply. Improved end user contracts and efficient use of Automatic Meter Reading (AMR...
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Avoiding load shedding by smart metering and pricing
By Robert Earle and Ahmad Faruqui Several developments have played into this expansion. Growing economies from the oil-rich Middle East to developing economies such as China and India have found themselves faced with soaring electricity demand as a result of their fast paced growt...
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US Midwest dives into energy efficiency in 2007
By Alicia Ward  The US Midwest In November, twelve governors and one Canadian premier signed the Ene...
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