As Research Analyst for Energy Insights, H. Christine Richards provides research-based advisory and consulting services that enable energy company executives to maximize the business value of their technology investments and drive technology-enabled business innovation. Specifically, Ms Richards plays a key role in conducting various benchmarking and metrics studies as well developing and managing the company's oil and gas and utility industry IT spending guides. This fall, she will become the lead analyst for Energy Insights' new intelligent grid advisory service.

Karen Blackmore, as Program Director of Energy Customer Operations Strategies at Energy Insights, provides research, advisory and consulting services to business and IT executives involved in customer operations, smart metering, and meter-to-cash processes. She helps them maximize the value of their technology investment and drive technology-enabled business innovation.